Answers to Frequently Asked Questions

What does board certification mean?
American Board of Professional Psychology (ABPP) board certifcation means that the individual has attained the highest standards of excellence in the profession, and you can feel confident that you are receiving the best care available to support you and your loved ones.

Dr. Ono is one of the few, if only, board certified pediatric clinical neuropsychologist in the State of Hawaii
What forms, tests, or documents should I upload to the client portal prior to the initial intake?
Please upload copies of any prior evaluations (neuropsychological or psychoeducational), relevant medical records (neurology, neurosurgery, radiology, genetics, physiatry, hemonc, sports medicine), school records (IEP, Section 504 Plan), therapy notes (speech, occupational, phsyical, psychotherapy) or other documentation to the evaluation. I will review all records as part of my assessment process. Prior testing does not change my evaluation process in any way, it simply adds to it.
What should I expect on the day of my evaluation?
Testing begins around 9am in the morning. We generally take a lunch break around noon till 1pm. Prior to the lunch break, the examiner will be able to give you an indication of how much time will be left after the lunch break. In general, testing for infants takes roughly one hour and between 2 to 5 hours for children, teens, and adults. We work at you or your child's pace and will take breaks as needed throughout the day. Expect to engage in paper-and-pencil tasks, tasks on a computer or tablet, work with blocks, reading, writing, math, and to talk with me about your concerns.
How do I prepare my child or loved one for the evaluation?
There is no way to “study” for the testing, but getting a good night’s rest and eating a normal breakfast will assist your loved one in preparing for the evaluation. Given that testing can be a lengthy process, please bring snacks, drinks, and something for breaks (i.e., games, books, videos). Packed lunch can shorten the time needed for the lunch break and will thus shorten your testing day.

Parents can explain to their child that they will be coming to the office to complete activities that are similar to the things they do in school. While it is important that the child give their best effort, there are no “grades" and there are no shots, blood work, or devices hooked up to you or your child.
Does your practice accept insurance?
This practice does not currently accept payment from third-party payers (insurance). Many families may choose to seek reimbursement from their insurance on their own after the evaluation.

Insurance companies vary in the types of services they cover; some services may be eligible for full or partial reimbursement as part of your "out-of-network" benefits. Most insurance companies will only cover neuropsychological testing if it is medically necessary to make a diagnosis. Academic assessment is typically not covered by insurance. Information your insurance company may request:

Dr. Ono NPI: 1235683335
Assessment Codes: 90791, 96116, 96112, 96132, 96133, 96136, 96137, 96138, 96139
What forms of payment do you accept?
This practice accepts check, venmo, paypal, all major credit cards, and HSA/FSA debit cards.
When will I receive the report?
The report is provided shortly after the feedback session and will be uploaded to the client portal. You will receive an email notification when the report is posted.
Do you offer weekend appointments?
At this time we do not offer weekend appointments. We will be able to provide school/work absence letters at the time of evaluation as we understand this an inconvenience to your schedules.
How do I know if my loved one needs a neuropsychological assessment?
A neuropsychological assessment may help if your loved one has:

A developmental or school/work problem such as a learning, attention, or emotional/mood concerns.

Had an evaluation by a psychologist or the school, but the treatment following that evaluation has not helped.

A complex medical history including medical/developmental problems (e.g., prematurity, genetic disorder), neurological disorders (e.g., autoimmune disorders, seizures), or brain injury due to head trauma, lack of oxygen, exposure to toxins.
How does a neuropsychological assessment differ from a school psychoeducational evaluation?
Pediatric neuropsychologists and school psychologists may use similar tests. However, school evaluations focus mainly on a child's IQ and academic skills.

Pediatric neuropsychologists focus on understanding WHY a child is having problems in school or at home. In addition to assessing academic and overall cognitive skills (IQ), pediatric neuropsychologists also assess other cognitive domians including attention, executive functioning, problem-solving, language, visual spatial processing, learning and memory, gross and fine motor functioning, and social-emotional skills.

Understanding a child’s comprehensive neuropsychological profile can provide a “road map” on how to intervene, develop individualized intervention plans, and to understand potential areas of future difficulty.
What is a neuropsychologist?
A neuropsychologist is a specialized healthcare professional who is trained to understand the relationship between the brain and behavior. Neuropsychologists have expertise in assessing and treating individuals with a variety of neurological, neurodevelopmental, and psychological disorders that affect brain function.

Neuropsychologists use a variety of techniques to evaluate brain function, including standardized tests, interviews, and observations. They may assess a wide range of cognitive abilities, such as attention, memory, language, problem-solving, and perception. They also evaluate emotional and behavioral functioning, including mood, personality, and social skills. Neuropsychologists work with individuals across the lifespan, from children to older adults, and they often collaborate with other healthcare professionals, such as neurologists, psychiatrists, and speech-language pathologists, to provide comprehensive and individualized care. They may work in a variety of settings, including hospitals, clinics, private practices, and research institutions.
How do I know if my loved one needs a neuropsychological assessment?
There are several signs that may indicate the need for a neuropsychological assessment for your loved one:

Changes in cognitive functioning: If your loved one has experienced changes in their memory, attention, or problem-solving skills, a neuropsychological assessment can help identify the underlying cause of these changes.

Emotional or behavioral changes: If your loved one is experiencing changes in their mood, behavior, or personality, a neuropsychological assessment can help identify any underlying neurological or psychological conditions that may be contributing to these changes.

Neurological or medical conditions: If your loved one has a history of neurological or medical conditions, such as traumatic brain injury, stroke, or epilepsy, a neuropsychological assessment can help evaluate the impact of these conditions on their cognitive and behavioral functioning.

Learning or developmental concerns: If your loved one is struggling with academic or developmental skills, such as reading, writing, or math, a neuropsychological assessment can help identify any underlying learning or developmental disorders.

Pre-surgical or post-surgical evaluation: If your loved one is undergoing brain surgery or has had brain surgery in the past, a neuropsychological assessment can help evaluate the impact of the surgery on their cognitive and behavioral functioning.

If you have concerns about your loved one's cognitive, emotional, or behavioral functioning, it's important to speak with a healthcare professional, such as a primary care physician, neurologist, or psychologist, who can help determine if a neuropsychological assessment is needed.